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Shipping Policy

We are committed to providing a timely delivery service to our customers. So until we have fully developed our package teleportation device, or shoot a little more accurate with our cannon, we decided to choose UPS as our shipping partner. We feel confident that our waters are in the best hands for delivery to your location.

We offer the most economical shipping possible. At this time, we only ship to the continental United States.

At Alkame Water, we offer shipping exclusively through UPS . Most orders will ship the next business day, provided the water ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

Alkame Water is not responsible for shipments that may be damaged, or lost by the shipping company, or "carrier" (UPS). All shipments are fully insured with the respective carrier. All products and packaging should be carefully inspected upon receipt and any damage should be brought to the carrier's attention. If necessary, purchaser should alert the carrier and Alkame Water that a claim needs to be filed for that shipment. Once a claim is approved and processed by the carrier, our shipping department will then ship out a replacement or refund the purchase price. We have no control over the timeliness of the shipments and cannot be held responsible for any delays caused by the carrier. If necessary, we will aid in the filing of an appropriate claim with the carrier in the event of loss, damage, or shipping delay